Refund policy

Last updated: 24 October 2026

This page explains what happens when you cancel a Woolhive plan. It applies to every plan: Essential, Pro, monthly, yearly and any other plan we offer.

No refunds after you cancel

You can cancel at any time, but we do not refund a plan you cancel part-way through its period.

For example: you buy a monthly plan and cancel it after 10 days. The payment is not refunded.

Your plan stays on until the end

• Monthly plans: after you cancel, everything stays open until the end of the current month you paid for. Then the plan ends and you are not charged again.
• Yearly plans: after you cancel, everything stays open until the end of the current year you paid for. Then the plan ends and you are not charged again.
• Every other plan: the same rule. It stays on until the end of the period you paid for, then it ends.

Free trials

If your plan starts with a free trial, cancel before the trial ends and you will not be charged. If you do not cancel, the first payment is taken when the trial ends, and the rules above apply.

How to cancel

• iPhone or iPad: Settings → your name → Subscriptions → Woolhive → Cancel.
• Android: Google Play → your profile → Payments & subscriptions → Subscriptions → Woolhive → Cancel.
• Bought on woolhive.com: sign in on the website → Account → Manage billing → Cancel.

Deleting the app or your account does not cancel a subscription. Please cancel it as shown above.

App Store and Google Play

When you buy in the App Store or Google Play, Apple or Google take the payment. Any refund request for those purchases is decided by Apple or Google under their own rules, not by us.

Questions

Write to us from the app (Profile → Help) and we will be happy to help.