Contact us
Last updated 9 October 2026
We love hearing from makers. The quickest way to reach us is from the app: Profile → Help. You can also e-mail us at support@woolhive.com.
Questions about Premium
Subscriptions bought in the app are managed by Apple or Google. To cancel or ask for a refund, open your App Store or Google Play subscriptions. For anything else, e-mail us and we will help.
Press and partnerships
Designers, yarn brands and teachers: we would love to work with you. E-mail support@woolhive.com.